Why Conklin Contractors Sell Product to Roofers Instead of a Sales Team

It may surprise you, but Conklin has no sales team and does very little marketing for themselves outside of attending tradeshows. Unlike most companies in the building products industry, Conklin uses a direct sales model (where contractors refer other contractors) to grow its business and it’s been a highly successful strategy.

Main Benefits of Conklin’s Sales Model

  • Controls costs with lower overhead, making more funds available for higher quality ingredients
  • Customers who actually use and depend on the product are the ones selling the product
  • Contractors are incentivized to share trade secrets and go out of their way to ensure maximum success

True Accountability

Unlike the typical salesperson, contractors have tremendous liability when choosing a product. In addition to their reputation, they can lose their homes and businesses by selecting a bad product. But when approached about Conklin products, contractors know the person sharing has real-life experience with the product’s reliability and knows others who have used them first-hand for decades.

Unparalleled Support

In addition to trade secrets, marketing support, business strategy, and sales material, Choice Roof Contractors get a bunch of other great benefits like free lead generation. These leads can be generated from national chains who work with any one of our group members and want referrals in other states, or through our website as it shows up for hundreds of keywords on the first page of Google and other search engines. We gladly share these valuable leads at zero-cost because we only make money if roofs are being sold and we want our members to sell as many as possible. Our revenue directly depends on the number of roofs you do, so you can always trust we’re doing everything possible to help you.

Conklin Isn’t the Only One Who Comes Out Ahead

Many contractors have discovered the lifetime commissions received by referring others are a great 2nd income as well as a significant stream of revenue while in retirement. As an $80 million company with roots dating back to 1927, Conklin can be trusted to remain financially strong and maintain its commitment to delivering top-shelf quality products for years to come.

Conservative Commissions Don’t Break the Bank

It’s also important to note that the commissions are given at a small percentage. No one gets ripped off or taken advantage of like in many direct sales companies. Because just one 50,000 sq. ft. roof can easily mean a $56,000 product order, commissions don’t have to be large to make sure contractors have enough incentive to be there for those who have countless questions or need on-site help more than once. There is big money in commercial roofing and only a tiny fraction of it is a big deal; especially when it’s residual.

Why Some People Still Oppose the Direct Sales Model

No matter how wonderful these benefits are, almost everyone hesitates when they hear the news that the contractor telling them about Conklin roofing products is getting a small commission (even though the sales personnel at a different company is too). But this is completely understandable. Over the years, many companies have used direct sales to manipulate people to go after their friends and family to sell their products. People trust those closest to them and businesses know it. Because so many have been burned by direct sales (or know others who have), they have trouble accepting the fact that Conklin customers are the main ones selling.

While it can be difficult trust in a model that has been heavily abused, Conklin has proven themselves and their products for decades; plus has undergone rigorous testing to secure UL fire classification, ICC code approval, FM approval, CRRC approval, Energy Star Rating, compliance with California title 27, SBCC, ICBO, and ICC code approval. If there is any doubt, try to find a bad review online. It won’t be easy, but you will if you’re persistent. Just keep in mind that any company that has been around as long as Conklin will have a bad review here and there, regardless of how great they are. If you really want to be thorough, choose any competing manufacturer and see what contractors and building owners are saying about its products. You will be surprised at how clean Conklin’s track record has been, even with over 2+ billion square feet featuring their product.

To talk to successful contractors who are willing to share their experience working with us and the Conklin roofing systems, reach out to our group via the contact page.

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Written by: Jonathan Keim
Jonathan Keim
Jonathan founded the group 10+ years ago. He brings a wealth of experience in commercial roofing that spans from marketing, sales, product support and much more. In addition to connecting building owners to reputable service providers throughout the nation, he has helped more than 300 contractors expand in the commercial roofing industry.